Removing Acne Medication Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry Cleaning Fluid
• Mild Liquid Dish Detergent

• Scoop up and blot as much of the spill as possible. Vacuum up any dry particles.
• Apply the cleaning solution to the stain area. Note exception: Do not apply dry cleaning
  fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of the stain
  toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water, and follow the same protocol
  above. If the stain persists after trying each solution listed, contact
  Reliable Carpet & Upholstery Care and rely on their professional expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down
  the towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the carpet is completely dry, vacuum to restore the texture.

close

Removing Alcoholic Beverage Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot
  with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess
  moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  mild hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture. Ensure that solution is completely removed.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Apple Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off any excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water.
  (Caution: Never mix chlorine bleach and ammonia – fumes are hazardous.)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Asphalt Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen Peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand
  dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to work the
  detergent into the affected area. If spot is being removed continue applying detergent solution and blotting with a white
  paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR (in the case of more tar than asphalt)

Chemical solvents and supplies

• Clean absorbent towels
• Carpet shampoo
• Dull knife
• Vacuum

• Remove excess material by blotting up liquids with a clean absorbent towel and scraping up solids with a dull
  edge of a knife.
• Sponge lightly with cool water and blot several times. Apply diluted carpet shampoo (1 part liquid carpet
  shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly; then vacuum. Repeat if necessary.

close

Removing Baby Food Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry Cleaning Solvent

• Using a clean white cloth, sponge the stain with a dry-cleaning solvent.
• Blot until the solvent is absorbed.
• Repeat Steps 1 and 2 until the stain disappears.
• Sponge with cold water and blot dry.

OR

Chemical solvents and supplies

• Detergent

• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of cool water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Baby Formula Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry Cleaning Solvent

• Using a clean white cloth, sponge the stain with a dry-cleaning solvent.
• Blot until the solvent is absorbed.
• Repeat Steps 1 and 2 until the stain disappears.
• Sponge with cold water and blot dry.

OR

Chemical solvents and supplies

• Detergent

• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of cool water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Banana Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off any excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water.
  (Caution: Never mix chlorine bleach and ammonia – fumes are hazardous.)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Bath Lotion Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Beer Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• White vinegar
• Detergent
• 3% Hydrogen peroxide

• Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar
  solution (1/3 cup WHITE vinegar in 2/3 cup of water). Saturate spot with white vinegar solution, using a spray
  bottle and blot to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Bleach Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White vinegar

NOTICE

These solutions contain chemicals that may permanently alter the colour of your rug. You should follow the
procedures below to make sure that all of the chemical is removed from your rug to prevent further damage.

• Scoop up and blot as much of the spill as possible.
• Mix 1/4 teaspoon mild liquid dish soap with one cup warm water.
• Apply the cleaning solution to the stain area. Work from the outside of the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you
  might damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no
  longer transfers to the cloth.
• If the stain remains, mix 2 tablespoons white vinegar with 4 cups warm water and follow the same protocol above.
  If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care for professional
  expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture.
  Weigh down the towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Blood Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen Peroxide

• All solutions for removing blood must be cool.
• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into
  the pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow
  the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only,
  rub in one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture.
  Stop if spot is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent solution and
  blotting with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Blueberry Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull Knife
• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen Peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid (juice) was spilled.
• If spot has dried, saturate the tufts in the affected area with tap water (do not over wet). Allow to remain
  for about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely
  removed. Blot dry and apply the paper towels and brick. If the stain is not completely removed, continue.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Body Lotion Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Calamine Lotion Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Candle Wax Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ice Cube
• Iron
• Dry Cleaning Solvent
• Carpet Shampoo
• Rubbing Alcohol

• Put an ice cube in a plastic bag and place over the foreign material to harden it.
• Scrape off surface wax with dull knife.
• Cover stained area with several layers of paper towels and press lightly with a
  warm (not hot) iron until all foreign material is removed. Be careful not to melt
  fibers with iron.
• Shampoo, let dry, and then vacuum.
• Some colours, such as red, may leave a dye stain that is difficult or impossible to remove.
• Try applying dry cleaning solvent. Blot using clean towels as long as colour is removed. (Test to products in inconspicuous area.)
• Shampoo to remove dry cleaning solvent.

OR

• Spread brown paper (such as grocery bag) or a terry cloth towel over the area and iron with the setting on “Warm.”
  The wax will be absorbed into the paper or towel.
• Remove any traces with alcohol or dry cleaning solvent.

close

Removing Candy Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull Knife
• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid was spilled.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Catsup Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife,
  then neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate
  spot with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove
  excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  mild hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting
  motion to work the detergent into the affected area. If spot is being removed continue applying detergent and
  blotting with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Chalk Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent

• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of cool water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Charcoal Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent

• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of cool water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Cheese/Cheese Sauce Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife,
  then neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate
  spot with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove
  excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light
  will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down
  with brick.

close

Removing Chewing Gum Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ice Cube
• Citrus Based Product

• Freeze the chewing gum using an ice cube in a plastic bag.
• Shatter the frozen chewing gum with a knife handle and vacuum.
• Shampoo. Let dry, and then vacuum.
• Some citrus based products such as De-Solv-It® or Orange-Sol® have been demonstrated to break down the
  stickiness of gum so that it can be removed.

close

Removing Chili Sauce Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into
  the pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub
  in one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop
  if spot is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears or no more stain is absorbed into the cloth.
• If the stain remains, mix one (1) tablespoon of ammonia with � cup of warm water. (See Caution above).
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Chocolate/Cocoa Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot
  with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess
  moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Dull Knife
• Diluted Carpet Shampoo
• Vacuum Cleaner

• Remove excess material by blotting up liquids with a clean absorbent towel and scraping up solids with the dull edge of a knife.
• Sponge lightly with cool water and blot several times.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

close

Removing Coffee Stains (No Cream)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• White vinegar
• Detergent
• 3% Hydrogen Peroxide

• Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar
  solution (1/3 cup WHITE vinegar in 2/3 cup of water). Saturate spot with white vinegar solution, using a spray
  bottle and blot to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Coffee Stains (With Cream)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• White vinegar
• Detergent
• 3% Hydrogen Peroxide

• Note: Coffee and Cream – if there is cream or milk in the coffee that caused the stain be sure to use an enzyme
  laundry detergent when washing the stained item.
• Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar
  solution (1/3 cup WHITE vinegar in 2/3 cup of water). Saturate spot with white vinegar solution, using a spray
  bottle and blot to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Cola Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• White vinegar
• Detergent
• 3% Hydrogen Peroxide

• Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar
  solution (1/3 cup WHITE vinegar in 2/3 cup of water). Saturate spot with white vinegar solution, using a spray
  bottle and blot to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Cologne/Perfume Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• White vinegar
• Detergent
• 3% Hydrogen Peroxide

• Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar
  solution (1/3 cup WHITE vinegar in 2/3 cup of water). Saturate spot with white vinegar solution, using a spray
  bottle and blot to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Detergent
• White vinegar

• If stain is still wet, using clean white paper towels, blot up as much of the stain as possible.
• Use plain water or mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with a small amount of water or the detergent/vinegar solution. Apply a little bit at a
  time, blotting frequently with a dry cloth until the stain disappears.
• If using a detergent/vinegar solution, sponge with cold water and blot dry to remove the solution.

close

Removing Correction Fluid Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Rubbing Alcohol

• Try rubbing alcohol on the stained area. Test on the item using a clean cloth in a non-visible area before using rubbing alcohol.
• The stain will begin to loosen. Test by touching the stain. Small flecks of the white-out should begin to come loose. Rinse thoroughly.

close

Removing Cough Syrup Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot
  with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess
  moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Detergent
• White vinegar
• Rubbing Alcohol
• Non-chlorine bleach

• Mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Sponge the stain with the detergent/vinegar solution; tamp with a brush or spoon.
• Sponge with water; blot until the liquid is absorbed.
• Sponge with rubbing alcohol; blot until the stain disappears or is no longer absorbed into the cloth.
• Sponge with cold water and blot dry to remove the rubbing alcohol.
• If the stain remains, mix one teaspoon of oxygen or non-chlorine bleach with one tablespoon of water. Using an
  eye dropper, apply the bleach solution to the stain. Sponge immediately with water; blot until the liquid is
  absorbed.
• Sponge again with the detergent/vinegar solution.
• Sponge with cold water and blot dry.

close

Removing Cranberry Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull Knife
• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen Peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid (juice) was spilled.
• If spot has dried, saturate the tufts in the affected area with tap water (do not over wet). Allow to remain
  for about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely
  removed. Blot dry and apply the paper towels and brick. If the stain is not completely removed, continue.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Crayon Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Isopropyl rubbing alcohol
• 3% Hydrogen Peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull
  knife
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub
  in one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if
  spot is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Ice Cube
• Iron
• Dry cleaning solvent

• If the crayon is soft, freeze it by applying an ice cube wrapped in a small plastic bag, and then scrape off
  the excess crayon.
• Cover the stain with a clean cloth and press, using the tip of a warm iron. Repeat using a clean portion
  of the cloth until all the wax is transferred from the rug to the cloth.
• If the colour stain remains, sponge the stain with a dry cleaning solvent.

OR

Chemical solvents and supplies

• Dull Knife
• Iron
• Dry cleaning solvent

• Scrape off surface wax with dull knife.
• Cover stained area with several layers of paper towels and press lightly with warm (not hot) iron until all wax
  is removed. Be careful not to melt fibers with iron.
• Shampoo, let dry, and then vacuum.
• Some colours, such as red, may leave a dye stain that is difficult or impossible to remove.
• Try applying dry cleaning solvent according to the product directions.
• Blot using clean towel as long as colour is removed.
• Test cleaning solvent in inconspicuous area to make sure rug colouring is not removed.
• Shampoo to remove dry cleaning solvent.

close

Removing Drain Cleaner Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

• Blot, vacuum or scrape off excess material from rug.
• If the spot is still visible, cover with a cloth to prevent spreading before the professional cleaner arrives.

close

Removing Egg White Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot
  with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess
  moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Dull Knife
• Diluted carpet shampoo
• Vacuum Cleaner

• Remove excess material by blotting up liquids with a clean absorbent towel and scraping up solids with the dull edge of a knife.
• Sponge lightly with cool water and blot several times.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

close

Removing Egg Yolk Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot
  with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess
  moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Dull Knife
• Diluted carpet shampoo
• Vacuum Cleaner

• Remove excess material by blotting up liquids with a clean absorbent towel and scraping up solids with the dull edge of a knife.
• Sponge lightly with cool water and blot several times.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

close

Removing Fabric Dye Stains (Except Red)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White Vinegar
• Rubbing Alcohol
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent/vinegar solution; blotting frequently with a dry cloth
  until the stain disappears.
• Flush with clear water.
• If the stain remains, sponge the stain with rubbing alcohol. Blot to remove the stain.
• Flush with alcohol; let it air-dry.
• Sponge with cold water.
• Blot until the liquid is absorbed.
• If the stain remains, mix one teaspoon of liquid dishwashing detergent and one tablespoon of ammonia with two
  cups of warm water. Sponge the stain with this solution. Leave it on the stain for at least 30 minutes, blotting
  every five minutes with a clean white cloth and more solution.
• Sponge with cold water and blot dry.

close

Removing Fabric Dye Stains (Red)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White Vinegar
• Rubbing Alcohol
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one teaspoon of liquid dishwashing detergent and one tablespoon of ammonia with two cups of warm water.
• Blot until the liquid is absorbed.
• Repeat Steps 1 and 2 until the stain disappears or is no longer absorbed into the cloth.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white
  vinegar and two cups of warm water.
• Sponge the stain with the detergent/vinegar solution.
• Blot until the liquid is absorbed.
• If the stain remains, sponge the stain with rubbing alcohol.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Feces Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull Knife
• Diluted carpet shampoo
• Vacuum Cleaner

• Remove excess material by blotting up liquids with a clean absorbent towel and scraping up solids with the dull edge
  of a knife.
• Sponge lightly with cool water and blot several times.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

OR

Chemical solvents and supplies

• Absorbent towels
• White vinegar
• Detergent

• Remove excess material by blotting up liquids with a clean absorbent towel and scraping up solids with a dull edge of a knife.
• Sponge the area with a solution of one (1) teaspoon white vinegar and one (1) teaspoon liquid dishwashing detergent in one
  (1) litre of warm water.
• Let the rug dry. If stain remains, try again.

close

Removing Food Colouring Stains (Except Red)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White Vinegar
• Rubbing Alcohol
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent/vinegar solution; blotting frequently with a dry
  cloth until the stain disappears.
• Sponge with warm water and blot until the liquid is absorbed.
• Sponge with rubbing alcohol. Blot to remove the stain.
• Sponge with warm water and blot until the liquid is absorbed.
• If the stain remains, mix one teaspoon of liquid dishwashing detergent and one tablespoon of ammonia with two
  cups of warm water. Sponge the stain with this solution. Leave it on the stain for at least 30 minutes, blotting
  every five minutes with a clean white cloth and more solution.
• Sponge with cold water and blot dry.

close

Removing Food Colouring Stains (Red)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White Vinegar
• Rubbing Alcohol
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one teaspoon of liquid dishwashing detergent and one tablespoon of ammonia with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent/ammonia solution.
• Blot until the liquid is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white
  vinegar and two cups of warm water.
• Sponge the stain with the detergent/vinegar solution.
• Blot until the liquid is absorbed.
• If the stain remains, sponge the stain with rubbing alcohol.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Fruit/Berry Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull Knife
• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen Peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid (juice) was spilled.
• If spot has dried, saturate the tufts in the affected area with tap water (do not over wet). Allow to remain
  for about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely
  removed. Blot dry and apply the paper towels and brick. If the stain is not completely removed, continue.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Fruit/Fruit Juice Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off any excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water.
  (Caution: Never mix chlorine bleach and ammonia – fumes are hazardous.)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Fruit Punch Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid was spilled.
• If spot has dried, saturate the tufts in the affected area with tap water (do not over wet). Allow to remain for
  about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely removed.
  Blot dry and apply the paper towels and brick. If the stain is not completely removed, continue.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Fungicide Stains

Special notes

This spill may contain dangerous chemicals that may alter the colour of the rug. We recommend you do not attempt to
clean it yourself.

Call Reliable Carpet &
Upholstery Care for professional service.

• Blot, vacuum or scrape off excess material from rug.
• If the spot is still visible, cover with a cloth to prevent spreading until the professional cleaner arrives.

close

Removing Furniture Polish | Wax Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry Cleaning Fluid
• Detergent

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Using non-flammable dry cleaning fluid or a liquid spot remover, apply the cleaning solution to the stain area.
  Note exception: Do not apply dry cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to
  rug. Work from the outside of the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain persists, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care and rely on
  their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Furniture Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Apply the cleaning solution to the stain area. Note exception: Do not apply dry cleaning fluid directly to rug.
  Apply first to clean white cloth and use cloth to apply to rug. Work from the outside of the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer transfers to the cloth.
• If the stain persists, mix 1/4 teaspoon mild liquid dish soap with one cup warm water, and follow the same protocol as above.
  If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object.You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Gasoline Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Absorbent
• Dry Cleaning Fluid
• Detergent
• White Vinegar

• Scrape off any excess foreign material.
• Sprinkle baking soda, cornstarch or other absorbent in the stain. Let stand for 10 or 15 minutes, and then vacuum.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with
  two cups of warm water. Sponge the stain with this solution. Blot until the liquid is absorbed..
• Sponge with cold water and blot dry to remove the detergent/vinegar solution.

close

Removing Graphite Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl alcohol
• Detergent
• Hydrogen peroxide

• Vacuum using crevice tool of vacuum cleaner to remove the soot. If all, or most, of the soot has not been removed,
  call a professional cleaner, Reliable Carpet & Upholstery Care. If vacuuming has removed all particles go to the next
  step to remove any traces.
• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull
  knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Grass Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry cleaning solvent
• Acetone
• Detergent
• Ammonia

• Using a clean white cloth, sponge the stain with acetone.
• Sponge the stain with a dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Mix one tablespoon of ammonia with two cups of warm water.
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Gravy Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

Or

Chemical solvents and supplies

• Absorbent
• Dry cleaning solvent
• Vacuum cleaner

• Scrape off any excess gravy.
• Sprinkle baking soda, cornstarch or other absorbent in the stain. Let stand for 10 or 15 minutes, and then vacuum.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• Repeat Steps 3 and 4 until the stain disappears or is no longer absorbed into the cloth.

close

Removing Grease Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

Or

Chemical solvents and supplies

• Dry cleaning solvent
• Carpet shampoo

• Remove excess material by blotting up liquids with a clean absorbent towel.
• Apply a spot cleaner or a dry cleaning solvent according to the product
  directions. (Test in an inconspicuous place to make sure the rug colour
  is not removed.)
• Some spot cleaners dry to a powder. If this type is used, vacuum before continuing.
• Apply carpet shampoo (diluted 1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

close

Removing Hair Dye Stains (Blk/Brn)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White vinegar
• Rubbing alcohol
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent/vinegar solution, blotting frequently with a dry
  cloth until the stain disappears.
• Sponge with cold water.
• Blot until the liquid is absorbed.
• Sponge with rubbing alcohol. Blot to remove the stain.
• Sponge with cold water.
• If the stain remains, mix one teaspoon of liquid dishwashing detergent and one tablespoon of ammonia with two cups
  of warm water. Sponge the stain with this solution. Leave it on the stain for at least 30 minutes, blotting every five
  minutes with a clean white cloth and more solution.
• Sponge with cold water and blot dry.

close

Removing Hair Gel Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Absorbent
• Dry cleaning solvent
• Detergent
• White vinegar

• Scrape off excess foreign material with a blunt knife.
• Sprinkle baking soda, cornstarch or other absorbent in the stain. Let stand for 10 or 15 minutes, and then vacuum.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with
  two cups of warm water. Sponge the stain with this solution. Blot until the liquid is absorbed.
• Sponge with cold water and blot dry to remove the detergent/vinegar solution.

close

Removing Hand Lotion Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Honey Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off any excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water. (See Caution above)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Ice Cream Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Ink Stains (Ballpoint)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer transfers
  to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Ink Stains (Fountain)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Clean absorbent towels
• Diluted carpet shampoo
• Vacuum cleaner

• Remove excess foreign material by blotting with a clean absorbent towel.
• Sponge lightly with cool water and blot several times.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

Or

Chemical solvents and supplies

• Clean absorbent towels or dull knife
• Rubbing alcohol
• Detergent

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove spot as this may destroy the texture. Stop if spot is removed.
  If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.

close

Removing Insecticide Stains

Special notes

This spill may contain dangerous chemicals that may alter the colour of the rug. We recommend you do not attempt to clean it
yourself.

Call Reliable Carpet &
Upholstery Care for professional service.

• Blot, vacuum or scrape off excess material from rug.
• If the spot is still visible, cover with a cloth to prevent spreading until the professional cleaner arrives.

close

Removing Iodine Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White vinegar
• Rubbing alcohol
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous

• Mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent/vinegar solution; blotting frequently with a dry cloth
  until the stain disappears.
• Flush with clear water.
• If the stain remains, sponge the stain with rubbing alcohol. Blot to remove the stain.
• Flush with alcohol; let it air-dry.
• Sponge with cold water.
• Blot until the liquid is absorbed.
• If the stain remains, mix one teaspoon of liquid dishwashing detergent and one tablespoon of ammonia with two cups
  of warm water. Sponge the stain with this solution. Leave it on the stain for at least 30 minutes, blotting every five
  minutes with a clean white cloth and more solution.
• Sponge with cold water and blot as dry as possible.
• If the stain persists, call Reliable Carpet & Upholstery Care and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Jam/Jelly Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous

• Scrape off any excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water. (See Caution above.)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Ketchup Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife,
  then neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate
  spot with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove
  excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  mild hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting
  motion to work the detergent into the affected area. If spot is being removed continue applying detergent and
  blotting with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Kool-Aid Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid was spilled
• If spot has dried, saturate the tufts in the affected area with tap water (do not over wet). Allow to remain for
  about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely removed. Blot
  dry and apply the paper towels and brick. If the stain is not completely removed, continue.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Lacquer Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull knife
• Rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed.
  If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Latex Paint Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl alcohol
• Detergent
• Hydrogen peroxide

• Dried paint is almost impossible to remove. Check with paint store for possible commercial dry water-based paint
  removers or contact Reliable Carpet & Upholstery Care for advice
• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand
  dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to work the
  detergent into the affected area. If spot is being removed continue applying detergent solution and blotting with a white
  paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

Or

Chemical solvents and supplies

• Clean absorbent towels
• Carpet shampoo
• Detergent
• Vacuum

• Work as quickly as possible so the paint does not have a chance to dry.
• Remove excess paint by blotting up liquid with a clean absorbent towel.
• Sponge with cool water and blot several times.
• Apply one (1) teaspoon liquid dishwashing detergent mixed in one (1) cup warm water or you can apply diluted
  carpet shampoo (1 part carpet shampoo to 4 parts water) with a brush or towel.
• Rinse and repeat as many times as needed to remove the paint.
• Let the area dry thoroughly. Vacuum.

close

Removing Linseed Oil Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Lipstick | Lip Balm Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry cleaning solvent
• Liquid hand dishwashing detergent

• Work on removing the stain as soon as you notice it. The longer the stain is left on the rug the greater the
  chances are of the stain setting.
• In every case remove all excess wet or dry material before attempting to clean. Blot wet materials using a white
  terry towel. Vacuum excess dry materials or gently scrape up materials with a spoon.
• Apply a small amount of dry cleaning solvent to the white terry towel and blot the stain. Continue until no
  further transfer of material to the towel is apparent.
• If the stain remains proceed to the next step.
• Mix 1/2 tsp. of dishwashing soap into 1 cup of warm water.
• Apply a small amount, blot or tamp and repeat until the stain is removed. Be patient. Complete removal may require
  repeating the same step several times. Tamp down on the rug; do not scrub as this may distort the texture of the
  pile.
• Cover the stain with the towel and press down repeatedly to absorb the stain material and detergent.
• Once the stain is completely removed, rinse the area with cold water; blot with a dry white terry towel until all
  moisture is removed. Repeat this process several times to remove cleaning solution residue. (Residue can attract
  soils).

Or

Chemical solvents and supplies

• Dry cleaning solvent
• Detergent
• White vinegar

• Scrape off excess foreign material.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with
  two cups of warm water. Sponge the stain with this solution. Blot until the liquid is absorbed.
• Sponge with cold water and blot dry to remove the detergent/vinegar solution.

close

Removing Lotion Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Machine/Mineral Oil Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Absorbent
• Dry cleaning solvent
• Detergent
• White vinegar

• Scrape off excess foreign material.
• Sprinkle baking soda, cornstarch or other absorbent in the stain. Let stand for 10 or 15 minutes, and then vacuum.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with
  two cups of warm water. Sponge the stain with this solution. Blot until the liquid is absorbed.
• Sponge with cold water and blot dry to remove the detergent/vinegar solution.

Or

Chemical solvents and supplies

• Dull knife
• Spot cleaner
• Dry cleaning solvent
• Carpet shampoo
• Vacuum

• Remove excess material by blotting up liquids with a clean absorbent towel and scrape up solids with the dull edge of a knife.
• Apply a spot cleaner or a dry cleaning solvent according to the product directions. (Some spot cleaners dry to a
  powder. If this type is used, vacuum before continuing.)
• Apply carpet shampoo (diluted 1 part liquid carpet shampoo to 4 parts water) with a brush or a towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

close

Removing Makeup Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Maple Syrup Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water. (See Caution above)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Marker Stains (Felt Tip)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer transfers
  to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Mascara Stains (Felt Tip)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer transfers
  to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Mayonnaise Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Isopropyl rubbing alcohol
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Medicine Stains (Alcohol Based)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White vinegar

• Using clean white paper towels, blot up as much of the stain as possible.
• Use plain water or mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two
  cups of warm water.
• Using a clean white cloth, sponge the stain with a small amount of water or the detergent/vinegar solution. Apply
  a little bit at a time, blotting frequently with a dry cloth until the stain disappears.
• If using a detergent/vinegar solution, sponge with cold water and blot dry to remove the solution.

close

Removing Medicine Stains (Oil Based)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Absorbent
• Dry cleaning solvent
• Detergent
• White vinegar

• Scrape off any excess foreign material.
• Sprinkle baking soda, cornstarch or other absorbent in the stain. Let stand for 10 or 15 minutes, and then vacuum.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with
  two cups of warm water. Sponge the stain with this solution. Blot until the liquid is absorbed.
• Sponge with cold water and blot dry to remove the detergent/vinegar solution.

close

Removing Methiolate Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Mild liquid dish detergent
• White vinegar

• Mix 1/4 teaspoon mild liquid dish soap with one cup warm water.
• Apply the cleaning solution to the stain area. Work from the outside of the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 2 tablespoons white vinegar with 4 cups warm water and follow the same protocol as above.
  If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care and
  reply on their professional expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Mildew | Mold Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Vacuum

• Remove loose mold from outer coverings of rugs brushing with a broom outdoors to prevent mildew spores
  in the house.
• If the surface is vacuumed, remove and dispose of the bag to avoid scattering mold spores in the house.
• Dry articles by using electric heater and fan to carry away moist air. Sun and air will stop mold growth.
• If mildew remains, sponge surface lightly with thick suds of detergent and wipe with a clean, damp cloth. Be
  sparingly with the water on the surface.
• Mildewed rugs should be thoroughly cleaned and dried. Dry in the sun if possible.
• Contact Reliable Carpet in extreme cases or if the mold has grown into the inner part of the
  flooring. The item may be not be cleanable and may have to be thrown out.

close

Removing Milk Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Clean absorbent towels
• Diluted carpet shampoo
• Vacuum cleaner

• Remove excess foreign material by blotting with a clean absorbent towel.
• Sponge lightly with cool water and blot several times.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

Or

Chemical solvents and supplies

• Dull knife
• Rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove spot as this may destroy the texture. Stop if spot is
  removed. If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Machine/Mineral Oil Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Absorbent
• Dry cleaning solvent
• Detergent
• White vinegar

• Scrape off excess foreign material.
• Sprinkle baking soda, cornstarch or other absorbent in the stain. Let stand for 10 or 15 minutes, and then vacuum.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with
  two cups of warm water. Sponge the stain with this solution. Blot until the liquid is absorbed.
• Sponge with cold water and blot dry to remove the detergent/vinegar solution.

Or

Chemical solvents and supplies

• Dull knife
• Spot cleaner
• Dry cleaning solvent
• Carpet shampoo
• Vacuum

• Remove excess material by blotting up liquids with a clean absorbent towel and scrape up solids with the dull edge of a knife.
• Apply a spot cleaner or a dry cleaning solvent according to the product directions. (Some spot cleaners dry to a
  powder. If this type is used, vacuum before continuing.)
• Apply carpet shampoo (diluted 1 part liquid carpet shampoo to 4 parts water) with a brush or a towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

close

Removing Mixed Drink Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot
  with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess
  moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  mild hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture. Ensure that solution is completely removed.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Mildew | Mold Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Vacuum

• Remove loose mold from outer coverings of rugs brushing with a broom outdoors to prevent mildew spores
  in the house.
• If the surface is vacuumed, remove and dispose of the bag to avoid scattering mold spores in the house.
• Dry articles by using electric heater and fan to carry away moist air. Sun and air will stop mold growth.
• If mildew remains, sponge surface lightly with thick suds of detergent and wipe with a clean, damp cloth. Be
  sparingly with the water on the surface.
• Mildewed rugs should be thoroughly cleaned and dried. Dry in the sun if possible.
• Contact Reliable Carpet in extreme cases or if the mold has grown into the inner part of the
  flooring. The item may be not be cleanable and may have to be thrown out.

close

Removing Mud Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull knife
• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen peroxide

• Allow mud to dry completely
• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid was spilled.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

Or

Chemical solvents and supplies

• Carpet shampoo
• Vacuum

• Scrape up as much mud as possible and allow residue to dry completely.
• Vacuum well, then shampoo.
• Let area dry and vacuum again.

close

Removing Mustard Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water. (See Caution above)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

Or

Chemical solvents and supplies

• Detergent
• White vinegar
• Enzyme product

• Mix one teaspoon liquid dishwashing detergent with one cup lukewarm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears.
• If the stain remains, mix 1/3 cup white vinegar with 2/3 cup of water.
• Apply using the clean white cloth, sponge the stain with solution.
• If the stain still remains, mix a solution of cool water and a product containing enzymes following direction on
  the label or box. (Some laundry detergents contain enzymes.)
• Cover the stain with a cloth drenched in the solution. Allow to remain on the stain the length of time recommended
  by the manufacturer.
• Rinse the area with clean water. Blot dry.

close

Removing Nail Polish Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull knife
• Rubbing alcohol
• Detergent
• 3% Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is
  removed. If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

Or

Chemical solvents and supplies

• Nail polish remover

• After removing excess, apply nail polish remover, drop by drop, to soften.
  Pretest nail polish remover in an inconspicuous place. Do not use on acrylic fibers.
• Then blot or scrape away.
• Shampoo, let dry, then vacuum.

close

Removing Nail Polish Remover Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent

• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Oil Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Paint Stains (Oil Based)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Latex Paint Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl alcohol
• Detergent
• Hydrogen peroxide

• Dried paint is almost impossible to remove. Check with paint store for possible commercial dry water-based paint
  removers or contact Reliable Carpet & Upholstery Care for advice
• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand
  dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to work the
  detergent into the affected area. If spot is being removed continue applying detergent solution and blotting with a white
  paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

Or

Chemical solvents and supplies

• Clean absorbent towels
• Carpet shampoo
• Detergent
• Vacuum

• Work as quickly as possible so the paint does not have a chance to dry.
• Remove excess paint by blotting up liquid with a clean absorbent towel.
• Sponge with cool water and blot several times.
• Apply one (1) teaspoon liquid dishwashing detergent mixed in one (1) cup warm water or you can apply diluted
  carpet shampoo (1 part carpet shampoo to 4 parts water) with a brush or towel.
• Rinse and repeat as many times as needed to remove the paint.
• Let the area dry thoroughly. Vacuum.

close

Removing Paste Wax Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Non-flammable dry cleaning fluid or a liquid spot remover
• Mild liquid dish detergent

• Using a clean white cloth, apply the dry cleaning solution to the stain area. Note exception: Do not apply dry
  cleaning fluid directly to rug. Apply first to cloth and use cloth to apply to rug. Work from the outside of
  the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 1/4 teaspoon mild liquid dish soap with one cup warm water and follow the same protocol
  above. If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Fruit/Fruit Juice Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off any excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water.
  (Caution: Never mix chlorine bleach and ammonia – fumes are hazardous.)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Peanut Butter | Oil Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry cleaning solvent
• Detergent
• White vinegar

• Scrape off excess foreign material.
• Using an eye dropper, apply a small amount of acetone to the stains.
  (Caution: Do not use acetone on fabrics containing acetate or triacetate. It will melt the fibers !).
• Blot immediately.
• Using a clean white cloth, sponge the stain with the dry cleaning solvent.
• Blot until the solvent is absorbed.
• If the stain remains, mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with
  two cups of warm water. Sponge the stain with this solution. Blot until the liquid is absorbed.
• Sponge with cold water and blot dry to remove the detergent/vinegar solution.

close

Removing Fruit/Fruit Juice Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off any excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water.
  (Caution: Never mix chlorine bleach and ammonia – fumes are hazardous.)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Cologne/Perfume Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• White vinegar
• Detergent
• 3% Hydrogen Peroxide

• Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar
  solution (1/3 cup WHITE vinegar in 2/3 cup of water). Saturate spot with white vinegar solution, using a spray
  bottle and blot to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Detergent
• White vinegar

• If stain is still wet, using clean white paper towels, blot up as much of the stain as possible.
• Use plain water or mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with a small amount of water or the detergent/vinegar solution. Apply a little bit at a
  time, blotting frequently with a dry cloth until the stain disappears.
• If using a detergent/vinegar solution, sponge with cold water and blot dry to remove the solution.

close

Removing Petroleum Jelly Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl Rubbing Alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Pine Resin Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Rubbing alcohol
• Detergent
• Turpentine

• Using a clean white cloth, sponge with rubbing alcohol.
• Tamp the stain.
• Blot until the liquid is absorbed.
• If the stain remains, sponge with turpentine.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat with alternating applications of turpentine and detergent solution until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Plant Food Stains

Special notes

This spill may contain dangerous chemicals that may alter the colour of the carpet. We recommend you do not attempt to clean
it yourself.

Call Reliable Carpet &
Upholstery Care for professional service.

• Blot, vacuum or scrape off excess material from rug. .
• If the spot is still visible, cover with a cloth to prevent spreading until the professional cleaner arrives.

close

Removing Play Dough Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Pollen Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dry cleaning solvent

• Vacuum off the pollen particles.
• Use the sticky side of a piece of tape to carefully lift off the remaining particles.
• Using a clean white cloth, sponge the stain with dry cleaning solvent.
• Blot until the solvent is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.

close

Removing Pudding Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water. (See Caution above)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Fruit/Berry Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull Knife
• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen Peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid (juice) was spilled.
• If spot has dried, saturate the tufts in the affected area with tap water (do not over wet). Allow to remain
  for about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely
  removed. Blot dry and apply the paper towels and brick. If the stain is not completely removed, continue.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Fabric Dye Stains (Except Red)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White Vinegar
• Rubbing Alcohol
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent/vinegar solution; blotting frequently with a dry cloth
  until the stain disappears.
• Flush with clear water.
• If the stain remains, sponge the stain with rubbing alcohol. Blot to remove the stain.
• Flush with alcohol; let it air-dry.
• Sponge with cold water.
• Blot until the liquid is absorbed.
• If the stain remains, mix one teaspoon of liquid dishwashing detergent and one tablespoon of ammonia with two
  cups of warm water. Sponge the stain with this solution. Leave it on the stain for at least 30 minutes, blotting
  every five minutes with a clean white cloth and more solution.
• Sponge with cold water and blot dry.

close

Removing Relish Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water. (See Caution above)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Resin Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Rubbing alcohol
• Detergent
• Turpentine

• Using a clean white cloth, sponge with rubbing alcohol.
• Tamp the stain.
• Blot until the liquid is absorbed.
• If the stain remains, sponge with turpentine.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat with alternating applications of turpentine and detergent solution until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Rubber Cement Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

Or

• Dull knife
• Wet vacuum (for spilled liquids)
• Detergent
• 3% Hydrogen peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid was spilled
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Rust Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Lemon juice
• Mild liquid dish detergent
• 3% Hydrogen peroxide

• Saturate spot with lemon juice, using a spray bottle, and remain on the spot for 5 minutes.
• Then go to the next step to remove lemon juice. If this does not work, and it may not, call Reliable
  Carpet & Upholstery Care. Most rust removers contain a very strong acid and are, therefore, not recommended
  for use by homeowners.
• Blot up as much of the liquid with a white paper towel.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

Or

• Carpet shampoo
• Rubbing alcohol
• Vacuum

• Sponge with rubbing alcohol (or a solution of rubbing alcohol and water.
• Blot quickly with clean dry towel.
• Repeat several times until no more stain is absorbed into towel.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

close

Removing Salsa Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into
  the pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub
  in one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop
  if spot is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears or no more stain is absorbed into the cloth.
• If the stain remains, mix one (1) tablespoon of ammonia with � cup of warm water. (See Caution above).
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Sap Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Rubbing alcohol
• Detergent
• Turpentine

• Using a clean white cloth, sponge with rubbing alcohol.
• Tamp the stain.
• Blot until the liquid is absorbed.
• If the stain remains, sponge with turpentine.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat with alternating applications of turpentine and detergent solution until the stain disappears.
• Sponge with cold water and blot dry.

close

Removing Shaving Cream | Toothpaste Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen peroxide

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot with
  the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Shellac Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull knife
• Rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed.
  If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Shoe Dye/Polish Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed.
  If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Shortening Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull knife
• Rubbing alcohol
• Detergent

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed.
  If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.

close

Removing Soft Drink Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• White vinegar
• Detergent
• 3% Hydrogen Peroxide

• Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar
  solution (1/3 cup WHITE vinegar in 2/3 cup of water). Saturate spot with white vinegar solution, using a spray
  bottle and blot to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with
  a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Solder Stains

Special notes

This spill may contain dangerous chemicals that may alter the colour of the carpet. We recommend you do not attempt to
clean it yourself.

Call Reliable Carpet &
Upholstery Care for professional service.

• Blot, vacuum or scrape off excess material from rug.
• If the spot is still visible, cover with a cloth to prevent spreading until the professional cleaner arrives.

close

Removing Soot Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl alcohol
• Detergent
• Hydrogen Peroxide

• Vacuum using crevice tool of vacuum cleaner to remove the soot. If all, or most, of the soot has not been removed,
  call Reliable Carpet & Upholstery Care. If vacuuming has removed all particles go to the next step to
  remove any traces.
• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if
  spot is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Soy Sauce Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia or Isopropyl alcohol
• Detergent
• Hydrogen Peroxide

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot with
  the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with
  brick.

close

Removing Spaghetti Sauce Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into
  the pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub
  in one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop
  if spot is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 2 and 3 until the stain disappears or no more stain is absorbed into the cloth.
• If the stain remains, mix one (1) tablespoon of ammonia with � cup of warm water. (See Caution above).
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Starch Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxide

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot with
  the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

close

Removing Steak Sauce Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia or Isopropyl alcohol
• Detergent
• Hydrogen Peroxide

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot with
  the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with
  brick.

close

Removing Fruit/Berry Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Dull Knife
• Wet vacuum (for spilled liquid)
• Detergent
• 3% Hydrogen Peroxide

• Blot up as much of the stain as is possible by blotting with a white paper towel or scraping with a dull knife.
  A wet vacuum is useful if a large quantity of liquid (juice) was spilled.
• If spot has dried, saturate the tufts in the affected area with tap water (do not over wet). Allow to remain
  for about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely
  removed. Blot dry and apply the paper towels and brick. If the stain is not completely removed, continue.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the
  stained area with 3% hydrogen peroxide. Let stand for one (1) hour. Blot and repeat until rug is stain free.
  Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh
  down with brick.

close

Removing Lotion Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

close

Removing Syrup Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• Ammonia

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Scrape off excess foreign material.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• If the stain remains, mix one tablespoon of ammonia with two cups of warm water. (See Caution above)
• Sponge the stain with the ammonia solution.
• Blot until the liquid is absorbed.
• Sponge with cold water and blot dry.

close

Removing Tar Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl rubbing alcohol
• Detergent
• Hydrogen Peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot is
  removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand
  dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to work the
  detergent into the affected area. If spot is being removed continue applying detergent solution and blotting with a white
  paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

OR (in the case of more tar than asphalt)

Chemical solvents and supplies

• Clean absorbent towels
• Carpet shampoo
• Dull knife
• Vacuum

• Remove excess material by blotting up liquids with a clean absorbent towel and scraping up solids with a dull
  edge of a knife.
• Sponge lightly with cool water and blot several times. Apply diluted carpet shampoo (1 part liquid carpet
  shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly; then vacuum. Repeat if necessary.

close

Removing Tea Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White vinegar

• Using clean white paper towels, blot up as much of the stain as possible.
• Use plain water or mix one tablespoon of liquid dishwashing detergent and one tablespoon of white vinegar with two cups of warm water.
• Using a clean white cloth, sponge the stain with a small amount of water or the detergent/vinegar solution. Apply
  a little bit at a time, blotting frequently with a dry cloth until the stain disappears.
• If using a detergent/vinegar solution, sponge with cold water and blot dry to remove the solution.

close

Removing Toilet Cleaner Stains

Special notes

Note that this product contains chemicals that may permanently alter the colour of your rug. Follow the
procedures below completely and make sure that all of the chemical is removed from your rug to prevent further damage.

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Mild liquid dish detergent
• White vinegar

• Mix 1/4 teaspoon mild liquid dish soap with one cup warm water.
• Apply the cleaning solution to the stain area. Work from the outside of the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer transfers to the cloth.
• If the stain remains, mix 2 tablespoons white vinegar with 4 cups warm water and follow the same protocol as above.
  If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care and
  rely on their professional expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

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Removing Toner Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent

• Vacuum off any loose toner.
• Mix one (1) tablespoon of liquid dishwashing detergent with two (2) cups of cold water.
• Using a clean white cloth, sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat Steps 3 and 4 until the stain disappears.
• Sponge with cold water and blot dry.

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Removing Shaving Cream | Toothpaste Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen peroxide

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot with
  the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

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Removing Tree Sap Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Rubbing alcohol
• Detergent
• Turpentine

• Using a clean white cloth, sponge with rubbing alcohol.
• Tamp the stain.
• Blot until the liquid is absorbed.
• If the stain remains, sponge with turpentine.
• Mix one tablespoon of liquid dishwashing detergent with two cups of warm water.
• Sponge the stain with the detergent solution.
• Blot until the liquid is absorbed.
• Repeat with alternating applications of turpentine and detergent solution until the stain disappears.
• Sponge with cold water and blot dry.

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Removing Urine Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Mild liquid dish detergent
• White vinegar

• Blot up any excess material with clean towel.
• Mix 1/4 teaspoon mild liquid dish soap with one cup warm water.
• Apply the cleaning solution to the stain area. Work from the outside of the stain toward the center.
• Allow the cleaning solution to remain on the spill for at least five minutes.
• Blot with a clean white cloth until no more stain transfers to the cloth. Do not rub the stain area or you might
  damage the rug fibers.
• Rinse with cold water. Be sure all cleaning solution is removed from rug.
• If you can still see the stain, repeat the process until either the stain is removed or the stain no longer
  transfers to the cloth.
• If the stain remains, mix 2 tablespoons white vinegar with 4 cups warm water and follow the same protocol above.
  If the stain persists after trying each solution listed, contact Reliable Carpet & Upholstery Care
  and rely on their professional expertise.
• Once the stain is removed, place layers of white paper towel on the site to absorb any moisture. Weigh down the
  towels with a non-staining glass or ceramic object. You can let them sit overnight.
• When the rug is dry, vacuum to restore the texture.

close

Removing Vaseline Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Isopropyl Rubbing Alcohol
• Detergent
• Hydrogen peroxide

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the
  alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in
  one direction at a time. Never use a circular motion to remove the spot as this may destroy the texture. Stop if spot
  is removed. If not, continue with the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent solution and blotting
  with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary.
• Apply pad of paper towels and weigh down with brick.

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Removing Ink Stains (Washable)

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Clean absorbent towels
• Diluted carpet shampoo
• Vacuum cleaner

• Remove excess foreign material by blotting with a clean absorbent towel.
• Sponge lightly with cool water and blot several times.
• Apply diluted carpet shampoo (1 part liquid carpet shampoo to 4 parts water) with a brush or towel.
• Let the area dry thoroughly, and then vacuum.
• Repeat if needed.

Or

Chemical solvents and supplies

• Clean absorbent towels or dull knife
• Rubbing alcohol
• Detergent

• Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the
  pile use a blotting motion until the spot is removed or no colour is transferred to the cloth. Do not allow the alcohol
  to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one
  direction at a time. Never use a circular motion to remove spot as this may destroy the texture. Stop if spot is removed.
  If not, go to the next step.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.

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Removing Wax Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ice Cube
• Iron
• Dry Cleaning Solvent
• Carpet Shampoo
• Rubbing Alcohol

• Put an ice cube in a plastic bag and place over the foreign material to harden it.
• Scrape off surface wax with dull knife.
• Cover stained area with several layers of paper towels and press lightly with a
  warm (not hot) iron until all foreign material is removed. Be careful not to melt
  fibers with iron.
• Shampoo, let dry, and then vacuum.
• Some colours, such as red, may leave a dye stain that is difficult or impossible to remove.
• Try applying dry cleaning solvent. Blot using clean towels as long as colour is removed. (Test to products in inconspicuous area.)
• Shampoo to remove dry cleaning solvent.

OR

• Spread brown paper (such as grocery bag) or a terry cloth towel over the area and iron with the setting on “Warm.”
  The wax will be absorbed into the paper or towel.
• Remove any traces with alcohol or dry cleaning solvent.

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Removing Alcoholic Beverage Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia
• Detergent
• 3% Hydrogen Peroxidet

Disclaimer Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot
  with the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess
  moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  mild hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion
  to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture. Ensure that solution is completely removed.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will cause
  peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with brick.

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Removing White Out Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Rubbing Alcohol

• Try rubbing alcohol on the stained area. Test on the item using a clean cloth in a non-visible area before using rubbing alcohol.
• The stain will begin to loosen. Test by touching the stain. Small flecks of the white-out should begin to come loose. Rinse thoroughly.

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Removing Wine Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Detergent
• White vinegar

• Mix one teaspoon of a mild detergent containing no alkali or bleaches with one cup of lukewarm water. Blot the stained area.
• Mix one-third cup of white vinegar with two-thirds cup of water. Blot.
• Repeat.
• Sponge with cold water and blot dry.

Or

Chemical solvents and supplies

• Spot removal solution

• Pretest any spot removal solution (for colour transfer to the cloth or damage to the rug) in an inconspicuous
  area. If a change occurs, select a different solution.
• Apply a small amount of the solution with a white cloth, and work in gently � do not rub � working from the edges
  of the spill to the center to prevent spreading and allowing solution to remain on the spill a few minutes.
  Be patient. Blot.
• Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete
  removal may require repeating the same step several times. Or, you may need to move to the next solution.
• When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is
  removed.
• A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

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Removing Worcestershire Sauce Stains

Special notes

Be sure to test on a hidden area to ensure rug is colour-fast. Do not proceed until you are certain not to cause
further damage.

If in doubt, don’t! Call Reliable Carpet &
Upholstery Care for professional service.

Chemical solvents and supplies

• Ammonia or Isopropyl alcohol
• Detergent
• Hydrogen Peroxide

Disclaimer

Caution: Never mix chlorine bleach with ammonia – fumes are hazardous.

• Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife, then
  neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water.) Saturate spot with
  the ammonia solution using a spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a
  hand dishwashing detergent which does not contain lanolin or bleach with 1 litre of water.) Use a blotting motion to
  work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a
  white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the rug and blotting is not removing it, then moisten the tufts in the stained
  area with 3% hydrogen peroxide. Let stand for one hour. Blot and repeat until rug is stain free. Light will
  cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weigh down with
  brick.

close